Problem solving is the essence of what leaders exist to do. As leaders, the goal is to minimize the occurrence of problems. This means leaders must be courageous enough to tackle problems head on before before being forced to do so. We must be resilient in our quest to create and sustain momentum for our business and the people we serve.
Problem solving, especially in business, is a complicated science. Not only are business conflicts multifaceted, but they often involve different personalities, levels of authority, and group dynamics. In recent years; however, there has been a rise in psychology-driven problem solving techniques, especially for the workplace. In fact, the psychology of how people solve problems is now studied formally in academic disciplines such as psychology and cognitive science.
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